Enjoy additional 28% off selected products. Promotion will apply automatically at checkout.

If you prefer for a store associate to attend to you for a personal shopping experience, click here.

Customer Care




About Coach Outlet Online

What Is Coach Outlet Online?

Coachoutlet.com is the only place online where you can purchase authentic Coach Outlet Product. Periodically, we offer special savings on limited products. Sales last as long as the offer as communicated by that particular event. All prices are in Malaysian Ringgit (MYR).

Are Products Sold Online The Same As Products Sold In Outlet Stores?

Yes, products available online are or will be for sale in most Coach Outlet stores. Online exclusive products are available only at Malaysia.CoachOutlet.com

Order Information

Please verify your billing information to ensure that it matches your credit card billing address (i.e., street/city/state/zip address must match EXACTLY). Please be aware that with each submission, you may place another hold on your funds for the total amount of the order. In many cases, submission with a valid credit card number with an incorrect billing address will still result in a hold on your account. If this occurs, please note that those authorizations will drop off your account within 2 - 4 business days depending on your issuing bank. Please contact your bank for further questions.

What Forms of Payment Are Accepted?

Coachoutlet.com is currently accepting orders using Visa, Mastercard, and American Express.

How Will I Know Coach Received My Online Order?

Once you place an order with malaysia.coachoutlet.com, we will provide you with a confirmation number and you will receive an Order Confirmation Email to confirm that your order is being processed. If you do not receive your confirmation information within 24 hours, feel free to call Coach Customer Care at 1-800-816-698 to confirm that Coach has received your order.

What if I Have a Question About My Online Order?

If you have questions about your order, please email us at contactus@coach.com, or call Coach Customer Care at 1-800-816-698.

Can I Cancel or Change My Online Order?

We’re sorry, but orders are prepared for shipment immediately and cannot be changed or canceled.

Do You Honor Price Adjustments?

Price adjustments on previous purchases are not permitted.

Can My Order Be Gift Wrapped?

Gift packaging is not available at this time.

Can I Order or Ship Coach Products Outside of Peninsular Or East Malaysia?

malaysia.coachoutlet.com does not accept orders with billing or shipping addresses outside of Peninsular or East Malaysia.

Is It Safe to Use My Credit Card?

Yes. We accept credit card payments through a secure online server using advanced encryption services.

Can I contact a store associate for a personal shopping experience?

Yes you can. Click here to get started.

Email Preferences

How Do I Update My Email Preferences?

You can unsubscribe by emailing us at contactus@coach.com or by clicking on the unsubscribe link at the bottom of any Coach email in your inbox.

Warranty Information

Your Coach product is made to last, but if something happens, we’re here to help. For purchases from malaysia.coachoutlet.com, we offer a one-month warranty on our handbags, briefcases, and small leather goods. For any quality-related issues within this time frame, repairs are on us. Beyond the warranty, we’re happy to assess for repair.

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